Used Stripe as payment resource for years - with their direct connection. Very few issues if any. Decided to try this one, absolute nightmare with nearly zero chance of getting support or answers at all. So far they have held a large amounts of funds, aren't sending them and state that we need to fix that with Stripe. Stripe says they can't it has to be fixed by Woopayments. Woopayments says it won't payout. Stripe says it won't because it's set to manual payouts so I have to do them. Woopayments won't provide access to do them nor access to change to automatic. They just hold the funds and leave you in a lurch. Absolutely horrible product!

It countinuously throws an error,

"PHP Warning: Undefined array key "required" in Domain_name/public_html/wp-content/plugins/woocommerce-payments/includes/class-wc-payments-checkout.php on line 249"

Plugin installed, registered with Stripe. So far, so good. But from that point on, nothing worked. The payment methods management didn’t even load. I ended up deactivating it. It’s beyond me how such a large "company" can fail to take such an essential functionality seriously and not address so many negative reviews with a quick update or notes within the plugin.

No service mind at all from their support. Sadly this plugin is needed to offer simple payment methods for customers. But as always with this big companies, the customer service is like robots with no focus on helping customers or provide any service for us ordinary people at all. It's like to chatting with bot-assistants that can't think for themselves.

Installed when my site went live to test and removed it for something better. Years later when monitoring connections to my site I was continually seeing inbound requests from Wordpress servers trying to access my site via rest api and xmlrpc endpoints "both of which are disabled". Further examination and support about these requests, I find out this is Jetpack plugin "which I have never installed", has registered itself with my site, had generated itself a valid rest token to make connection with my site and it trying to connect using built in rest endpoints cleverly hidden into this plugin and Woocommerce. Even with the plugin removed pretty much right after it was installed, Jetpack was still trying to connect to my instance and gather data years later. Example endpoint it is trying to hit rest_route=/jetpack/v4/connection/data&_for=jetpack There is no mention on their plugin page about this plugin registering itself with Jetpack and what data it is harvesting and at no time did I ever authorize Jetpack to connect to my site. Luckily I had the endpoints it was trying to connect to blocked. The fact that it has been continually trying to connect years down and never unregistered itself when the plugin was uninstalled is a significant security issue.

I signed up for WooPayments expecting daily payouts as promised, but that’s not what happened. They withheld payouts and blamed it on “internal protocols” without clear communication or transparency. This wasn’t disclosed upfront, and their vague explanations feel murky at best. If I’d known this earlier, I would’ve gone with a different provider. I’m looking to switch to another payment gateway and sharing my experience so others don’t make the same mistake.

I do not recommend this service at all. They close your account suddenly without trying to communicate with you and without giving you a reason. This service is very bad. Check reviews, they suspend frequently.

Suspended for no reason and freezed income for 120

This plugin caused nothing but conflicts on my site and then to ice the cake, they force you to take a survey to deactivate it and the survey is coded so poorly that if you skip a part that is required it breaks the whole page and you can't deactivate at all. Horrible plugin that caused nothing but headaches in my checkout flow and severely hurt site performance even with the resources of a dedicated server. If you like how granular fraud protection is in stripe you can forget about it with this plugin. The interface is terrible - I like being able to go into stripe and get the full picture on questionable transactions and this gateway makes it impossible to observe the same level of detail. I thoroughly regret trying this plugin and I lost quite a few orders trying to figure it out. Thanks for the headaches I didn't need.

they have a very good customer support!