I have been using the Events Calendar for years and like any plugin there is bound to be the occasional blip but I must say that the support is fantastic and the staff have always stuck with any problems until resolved.

Even with the free version these guys provided excellent support for a solid plugin.

I truly consider upgrading to pro, because they are just good. The features are great if you want to display events on your website in different views. Even importing as csv is available on the free plan.
The support is amazing, always quik, polite and solves the issue/answers the question.

They just did an update to their Event Calendar Plugin and their Event Calendar Pro plugin two days ago. It is causing MAJOR PROBLEMS with how the calendar appears from a cell phone and when you look at it from a desktop. So far, I have submitted 4 emails requesting help and received one response. I sent two on Friday and then again over the weekend hoping someone would possibly see it. I got one response early on Friday and nothing since. If they had real phone support this plugin would be worth it. Now I am hoping they will help me fix what is going on, but they are not acknowledging that it is an issue. They are pretending the issue doesn't exist, but I am not the only one having problems on here with their latest update.

I have been using the Event Calendar and Event Calendar Pro for over a year now. There are several things if I had known in the beginning I honestly would not have chosen this plugin. First, they don't provide any phone support whatsoever. Their Chat Support ALWAYS SAYS WAIT FOR AT LEAST 4 hours. I have tried their chat support and it is literally useless. No one is going to sit waiting online for 4+ hours to chat with someone. I tried waiting for over 4 hours and no one came!!!!! They left a generic message 12 hours later and it didn't help at all. Next, they have no tech support over the weekend. I PAID FOR PREMIUM SERVICE to get the priority tech support, but IT IS A SCAM. IT DOES NOT EXIST! Also there is no option for them to log into your website and try to fix the problem.

Next, when you send them an email it is so frustrating because you have to wait up to four 4 days for them to respond and then their response is often so generic and unhelpful you have to resubmit the request for help again only to have to wait another 4 days for someone to respond. I had two issues and it literally took more than a month of going back and forth trying to find someone to respond to my emails to offer a real fix. Finally, after a month of trying again and again someone sent me an email that cut to the chase and actually told me what to do and two problems were fixed. Her name is Marta.

The current problem with their latest update is so frustrating because they pushed the update and are ignoring the problems it is causing. I have read at least one other person who is having the same problems with the latest update. I sent four emails asking for help and submitted to support tickets. I got one response and it didn't work. I replied back multiple times and no one has responded. It is the weekend so hopefully on Monday they will respond. This company needs real live tech support. They refuse to pay the money to pay for live tech support.

I have been looking for another calendar Plugin because The Events Calendar plugin is useless without real live phone tech support. Be prepared to be frustrated waiting 4 days for your email to be answered only to have the answer be useless because they will say things like "You need to fix your CSS" and not tell you what needs to be fixed or what code to add.

Good plugin. Had a lot of problems after upgrade to new major version, but finally there are bugfixes and some improvements.

Love the plugin. Very easy to use. I have used it now for a number of years. No complains whatsoever. It does exactly what I expect and what I need.

This plugin is really useful. You can see a lot of thought has gone into making this plugin highly configurable and highly functional, even for the free versions.

Congrats to the developers

Just a quick review to say the customer support, even for folks using the free option, is amazing. I couldn't get the plugin to work with Divi and the support and dev team figured out that I needed to load the plugin before I added any templates, modules, etc. I would have given up. I just needed the simple calendar functionality with no bells and whistles, so paying for extra plugins just to make this one work wasn't an option. I am very happy that I decided to contact support about my issue!

As written in title : great plugin, great support. Thank you to the team.

Had some strange issues with custom attendee fields not beeing save to order when using Events Tickets Plus and Woocommerce integration. I had to go this was cuase I needed an offline (invoice) payment gateway, would really like to see this option for Tickets Commerce. Chatted with Marta Kozak, gave her access to a staging site and she really dug in to this. Going above and beyond. The issue was strangely fixed by resetting the Avada theme options. Donno what caused this but it worked on dev URL but after deploying site to production domain it stopped working.