Great Technical Support
By eagles2001 on October 21, 2025
I was looking for help to deal with an issue on my website, which is based onKadence Theme. Even it is a free version, l get a prompt reply on how to solveit. l am qlad to see how professional Kadence team is!
Best and excellent but
By Reponse Studio (branddavid) on September 23, 2025
Best and excellent but ! There are premium options that don't work. I'm waiting for updates, for example the Shop section with WooCommerce. There are a lot of problems.
For Us, Major Disappointments
By sagency (sdagency) on September 11, 2025
As in my other reviews, if you are coming in from working with Gutenberg you will likely LOVE Kadence's Pro Blocks. If you are coming in from Divi or Elementor you may really struggle as we have.
We have encountered strange dead ends like unstylable components like pagination in the Posts Grid Carousel. The mega menu not working with dynamic menus is for me like insanity. Clients change nav items and then they will have to pay us or someone to manually update mega menus because they are manually populated.
Coming in from Divi it feels weird that some Pro blocks combine Kadence and Gutenberg blocks and that Kadence's font size options like SM, MD, L don't match Gutenberg's S, M, L. Again if you come from Gutenberg you might already accept this, but from other builders it feels broken and inconsistent.
Kadence blocks leave a door open for addressing accessibility issues, but they could be so much better especially with typography spacing.
There could be better, clearer relationships with the Customizer.
We frequently experience what feels like bugs with sizing options in blocks. We'll try to click an option and it won't activate, or we can't change measurement units, or we will change something and the value won't stick. For us it's a lot of extra manual re-work and tickets to understand what's happening with that. That time adds up.
And also the relationship with Design Library could be improved. For instance, Kadence has some cool image masking options, but Design Library layouts seems to use old methods like massive border-radius instead which accidentally made images disappear on our layouts until we changed it to the circle mask option.
One of our biggest nightmares and there is no simple, straightforward solution is keeping all content left aligned without jagged indents. Apparently Kadence applies padding pretty arbitrarily to various blocks and can even be impacted on when you add a background color to an area? We sort of found a way to make things more consistent, but it's a multistep process we then have to save into our own versions of custom patterns. With other builders like Elementor or Divi, stuff just lines up automagically. There is none of this multi-step process for code modules or blocks. Just feels so odd it's so hard to do basic, consistent alignment.
Sometimes is also feels illogical to us how some style options are in the Advanced tab instead of the Style tab.
Again, Kadence has some powerful, granular options if we don't run into glitches, but the logic of the whole thing takes us much, much longer than a system like Divi. (No, I am not a Divi affiliate.)
We'll keep giving Kadence blocks a shot. Try them out for yourself and form your own opinion.
Amazing speed and quality
By hueck00u on September 5, 2025
Amazing speed and quality in resolving my issue. It included a correction of a Kadence plugin, which was implemented very fast.
Next level
By shumaylmasruqhandal on September 2, 2025
Easy design, smart AI tools, and performance-friendly blocks.
Unsurpassed
By monkey11 on August 29, 2025
Very user-friendly plugin backed by a super support team
Exceptional Support and a Flawless Theme!
By fotonehsan on August 21, 2025
The Kadence theme is a 5-star product on its own, but what truly sets it apart is its incredible support team.
I faced a complex WooCommerce issue that I couldn't solve on my own. The support team, especially Teejay, went above and beyond with great patience. They logged into my site, then found and fixed the problem which was caused by my own custom code. This level of help and expertise is amazing.
If you're looking for a powerful theme backed by a professional and responsive team, Kadence is the best choice. I highly recommend it!
Great plugin. Thank you.
By Wishlight on August 11, 2025
Lots of different widgets. I like it. The support team is responsive and caring.
header problem
By penelope323 on July 31, 2025
Shayne at Kadence went far beyond the 'call of duty' in helping me solve a problem with the heading on my home page. I can't recommend him enough.
Excellent Plugin and Support!
By edyplat on July 30, 2025
Excellent plugin, easy to use, easy to layout, and with multiple options!
Excellent support too! Congratulations!