I've been using SolidWp on my sites for a number of years and have found the plugin, and the team amazing. Their support is very responsive - not that I've needed much support as they have a good knowledge base, and it's rare that I have a technical issue and when I do it's usually something I've not done quite right.

I've been using ithemes and Solid Security for some years now and always has been great. Support is also very helpful.

Where is the plugin support? Looking at both Solid Security and Solid Central "Support" you haven't got back to a number of people having issues in the past month and those that you have replied to its been a non resolved, poor response.

For anyone else who is having issues with the plugin, I would suggest moving away from this down to the lack of support and try AIOS. At least the developers for this plugin have some decency to reply back to you in a few minutes or hours, even the general consumer who have got the plugin also tend to help out. Solid team need to learn by their competitors.

Shocking experience and due to my issue with the firewall not working and cannot turn it off (unless I disable the plugin), and the lack of support I will be removing this plugin on all sites asap.

The tech support request was addressed promptly, and the support person was friendly and had the knowledge needed to help me sort through the problem. They stuck with it despite some hiccups in the process on my end. In an era of what is often poor customer service, this experience was a delight. You guys are doing it right.

I panicked a bit after discovering a potential issue that was caused by an old setting in the previously named ithemes plugin. a setting which could rename the wp_content folder to one of choice. However, when it came to creating a stageing site it appears that my custom folder was not recognised. chanalder bong helped me right out.

I have been using Solid Security (previously ithemes security) for many years (10+?). I've lost track. I used the full iThemes tools for several years. Solid Security is my go to for clients and my own sites. It's easy to use, does a great job in blocking brute force and other attempts. Reporting keeps me informed of attack rates, bad logins, and other security related activity that's important in keeping all sites safe. I haven't had issues with plugin conflicts with other tools I use. I've used WordFence on occasion, but Solid Security just has everything I need. I also like the features that help... whitelisting, admin renaming, user security management, and numerous tweaking settings.

I've had little need to go to support, but when I have they've been responsive and knowledgeable. I recommend Solid Security to clients and others for security. Often because people don't even have security set up on their WordPress installations.

Equipe très réactive et efficace, merci !

I've been using this plugin for years on all my websites. The evolutions are always relevant and useful. The support team is excellent, always ready to find a solution to any problem.

It's a good tool to add an extra layer of security to your website not only for the firewall or the scanner but for the other small things that makes your site a bit more secure. The support helped me a lot.

I'm using it since it was iThemes. The only bad thing I could mention is that when it was iThemes I was a valuable customer because I hired the higher plan. When it was renamed to Solid Security I lost value for them and I don't have access to the Academy.

Support team is helpful and replies fast.